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Manage or change your mobile plan
Plan TypesService & FeaturesAll-in-one / All-in-one+ PlansPinoy / Pinoy+ PlansBasic PlanData allowance based on your selected plan✓✓✓Unlimited Canada-wide talk and text✓✓✓1,000…
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- Manage your accountFeatured
Renew your monthly plan
Your mobile plan renews monthly as long as your account balance covers the fee. Top up manually or set up Auto-pay for hassle-free renewals. You’ll receive an SMS notification 1…
- Get StartedFeatured
Port in Your Canadian Number to kini
This guide is for transferring a Canadian number through My kini.After activating your kini SIM, you can port-in your existing Canadian phone number to kini.Before you request a…
- 1 Plan, 2 Numbers
Apply or link a Mainland China number
With kini’s 1 Plan, 2 Numbers service, you can receive calls and texts sent to your China Mobile number on your kini SIM in Canada, alongside your Canadian number. This helps you…
- 1 Plan, 2 Numbers
Link a Philippine number
Link your existing Philippine prepaid number to an active Pinoy or Pinoy+ plan. Each time your kini plan renews, ₱10 load credit will be added to your linked Philippine number to…
- 1 Plan, 2 Numbers
Apply or port-in a Hong Kong number
With kini’s 1 Plan, 2 Numbers service, you can apply for a new Hong Kong mobile number or transfer your existing one. Receive calls and texts sent to your Hong Kong number on your…
- Plan
Switch to eSIM / Physical SIM
Want to change the type of SIM you use with kini or transfer an eSIM between devices? Contact customer support to arrange the switch for your existing line.Before you…
- Manage your account
View balance, usage and monthly statement
Once your SIM is activated, log in to My kini to check your account balance, remaining plan and add-on allowances, and monthly statements.Check your balance and usage Sign in…
- Manage your account
Set up your voicemail
Voicemail lets callers leave a message when you can’t answer. Set up your password and greeting so you’re ready to receive and listen to messages.Set up voicemail for the first…
- Manage your account
Add My kini web app to your phone
Add My kini to your home screen to check your balance and usage, top up, view statement and manage Auto-pay. You can set it up directly from your phone’s browser: On…
