kini eSIM is now available. You can :

Check if your device supports eSIM

Open your phone dialer and enter *#06#
If you see an EID number, your device supports eSIM
If no EID is shown, your device may not support eSIM. Please visit "Plans" and select Physical SIM instead.

Setting up a kini eSIM

Before you start:

Connect to a Wi-Fi network
Open the eSIM activation email
Each eSIM/QR code can only be installed once. After installation, it cannot be transferred to another device or reinstalled if removed.
The eSIM can only be activated within Canada. If you are currently outside Canada, you may complete the installation in advance ; once you arrived, simply turn on the eSIM 🔛 to start using the service.

A. New eSIM Activation

For iPhone

Click the activation link (iOS 17.4 or above) or scan the QR code from the email using your device camera
Follow the on-screen steps to complete activation

For Android / HarmonyOS (steps may vary by brand)

B. Port-in Your Existing Phone Number to kini eSIM

After your kini eSIM is installed and active:

Keep your existing SIM (physical or eSIM) and number active until porting completes
Do NOT delete any eSIM from your device
Turn kini eSIM ON as the current line

(Tips: For dual eSIM devices, you can set one as the “primary” SIM and the other for “Work / Personal”.)

Submit your port-in request: Log into “My kini” → “Port-in” → follow instructions
Switch back to your original SIM as active
Your current provider may send a port-out authorization SMS (If required) → Reply “YES”
Turn kini eSIM ON again
Once port-in succeeds, you’ll receive a confirmation SMS and your number will be fully active with kini

Click here to watch port-in demo video

Need Support for eSIM Services?

Please call 1888 to reach our Customer Service team and validate your SIM ownership, for assistance with:

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